CRM
Available NowCRM Software for Growing Sales Teams
Lead management, customer management, sales pipeline, follow-ups, site visits, bookings and payments in one connected system — with AI lead scoring and sales forecasting built in.
Revenue
₹24.8L
+12.4%
Pipeline
₹62.4L
+18.0%
New Leads
248
+9.1%
Conversion
18.6%
+2.3%
Tasks
42
8 due today
Pipeline performance
Last 12 weeks
AI Insights
Recent activity
- Priya S. logged a site visit for Unit B-120412m ago
- Arjun M. moved Nova Technologies to Opportunity48m ago
- System recorded a payment against Booking #48212h ago
- Ravi K. added a follow-up for ABC Industries3h ago
Notifications
- 2 follow-ups are overdue
- Booking #4821 payment received
- 3 leads assigned to you
Illustrative product preview · sample data
What's included
Everything a sales team runs on.
18 capabilities available in MyERPZ CRM today.
- Lead Management
- Customer Management
- Sales Pipeline
- Follow-ups
- Activities
- Calendar
- Site Visits
- Projects
- Units / Inventory
- Bookings
- Payments
- Documents
- Notifications
- Reports
- Dashboards
- Role-based access
Each capability, explained in full
A page per capability, covering what it does, what it replaces and how the AI reads it.
Lead Management Software
Every enquiry as a record with an owner, a source, an AI score and a scheduled next step — instead of a row in a spreadsheet.
Lead ManagementContact and Customer Management Software
One accurate record per customer, carrying every activity, message, document and payment attached to them.
Contact ManagementSales Pipeline Software
Configurable stages, live deal value and AI forecasting built from your own closed history rather than from optimism.
Sales PipelineSales Automation Software
Workflows, scheduled follow-ups, notifications and approvals — with AI drafting the message and a person always sending it.
Sales AutomationCRM Reporting and Analytics
Dashboards and reports that read live records, so the number is current when you ask for it rather than two days later.
CRM ReportingWhatsApp CRM
Message customers on the channel they answer, with the conversation kept on the customer record rather than on one person’s phone.
WhatsApp CRMAI CRM
Lead scoring, next best action, customer summaries, email drafting and sales forecasting, running inside the permissions you already have.
AI CRM
How it flows
How work moves through MyERPZ CRM
From first enquiry to a paying customer, each stage lives on the same record rather than in a different tool.
- Lead
- Qualification
- Follow-up
- Meeting / Site Visit
- Opportunity
- Booking
- Payment
- Customer
CRM AI
Your CRM Gets Smarter With Every Interaction.
AI reads the records your team already keeps and turns them into a recommendation, a draft or a warning.
Lead Scoring
AI evaluates lead signals and recommends which to prioritise.
Follow-up Intelligence
Surfaces overdue follow-ups, inactive leads, high-value opportunities and likely conversions.
Customer Summary
Summarises a customer’s history so you are not reading back through every activity.
AI Email Generation
Drafts professional follow-up messages for you to review and send.
Sales Forecasting
Predicts pipeline value, likely conversions, deal risk and sales trends.
Recommended Action
Contact Ravi today.
Reason
- No interaction for 6 days.
- High purchase intent.
- Previous engagement was strong.
Illustrative product preview · sample data
Who it's for
One CRM, arranged around your kind of work.
The same records and the same AI, set up for the way each of these teams sells.
Sales CRM Software
Lead management, sales pipeline, follow-ups and forecasting in one system, with AI recommending the next step on every deal.
CRM for sales teamsCRM Software for Operations Teams
Activities, approvals and notifications on the same records your customer-facing teams already use, so nothing waits on a status update.
CRM for operationsReal Estate CRM Software
Real estate lead management, site visits, unit inventory, bookings, payments and documents on one record — from first enquiry to a booked unit.
CRM for real estateCRM Software for Service Businesses
Customers, the work you deliver for them, activities, documents and payments on one record rather than spread across four tools.
CRM for service businessesCRM Software for Small and Growing Businesses
Roles, permissions and configurable workflows mean the same system still fits when the team doubles — no migration, no second product.
CRM for growing businesses
CRM FAQ
Questions about MyERPZ CRM
More general questions are answered in the full FAQ under Resources.
What is MyERPZ CRM?
MyERPZ CRM is customer relationship management software for sales teams. It covers lead management, customer records, sales pipeline, follow-ups, activities, calendar, site visits, projects, units and inventory, bookings, payments, documents, notifications, reports and dashboards — with AI assistance built into the everyday workflow.
Who is MyERPZ CRM built for?
Sales teams that need one place to run enquiries through to payment. It suits real-estate sales, service businesses, operations teams and growing companies moving off spreadsheets. It is designed around organizations, roles and permissions, so it works for a team of five and a multi-team sales organization alike.
Does MyERPZ CRM handle real estate projects and units?
Yes. Projects, towers, units and inventory are first-class records, not custom fields bolted onto a contact. A lead can be tracked through a site visit to a booked unit and its payment schedule, with documents attached along the way.
How is AI used in MyERPZ CRM?
AI reads the records your team already keeps. It scores and classifies leads, recommends a next best action with the reasoning shown, surfaces overdue follow-ups and at-risk deals, summarises customer history and meetings, drafts follow-up emails, and forecasts pipeline from your own closed history.
Can I control who sees which records?
Yes. Permissions are granted through roles rather than per user, and every record belongs to an organization. A sales user can be limited to their own records while a manager sees the team’s, and access is reviewed and revoked at the role level.
Can I move my existing CRM data across?
Yes. Leads and customers import from a CSV file with field mapping. We recommend deduplicating first and running a test batch of about twenty records before the full import — there is a guide covering the field mapping and the problems that most often reject rows.
Put your sales team on one system.
Everything above is available today. Book a walkthrough and see it running on your kind of pipeline.